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We’re sad to see you go! 💜 If something isn’t working for you, we’d love to hear about it before you cancel. Reach out to us at support@prodfolio.io and let us know what we can do better. If you’ve made up your mind, here’s how to cancel and what to expect.

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How to cancel

  1. Go to Settings → Billing
  2. Click Manage Subscription to open the Stripe billing portal
  3. Click Cancel Plan

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What happens after canceling

  • Your Pro features remain active until the end of your current billing period
  • After your billing period ends, your account reverts to the Free plan
  • Your data is not deleted, everything you’ve built is preserved. If you’ve built more than one portfolio, your additional ones will be moved to draft mode.

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What changes on the Free plan

  • Extra portfolios beyond the first become inaccessible (but are not deleted)
  • Custom colors revert to the preset theme
  • Custom domain is disconnected, but has a slight delay before becoming inactive
  • Locked case studies are now visible to everyone
  • Advanced analytics are hidden (you keep basic view counts)
  • AI generation credits reset to the Free tier limit
  • AI Summaries are no longer visible

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Can I resubscribe?

Yes, you can upgrade back to Pro at any time. If the founding member offer is still available, you’ll get founding member pricing.