> ## Documentation Index
> Fetch the complete documentation index at: https://help.prodfolio.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Canceling Your Subscription

We're sad to see you go! 💜 If something isn't working for you, we'd love to hear about it before you cancel. Reach out to us at **[support@prodfolio.io](mailto:support@prodfolio.io)** and let us know what we can do better.

If you've made up your mind, here's how to cancel and what to expect.

## How to cancel

1. Go to **Settings** → **Billing**
2. Click **Manage Subscription** to open the Stripe billing portal
3. Click **Cancel Plan**

## What happens after canceling

* Your Pro features remain active until the end of your current billing period
* After your billing period ends, your account reverts to the Free plan
* Your data is **not deleted**, everything you've built is preserved. If you've built more than one portfolio, your additional ones will be moved to draft mode.

## What changes on the Free plan

* Extra portfolios beyond the first become inaccessible (but are not deleted)
* Custom colors revert to the preset theme
* Custom domain is disconnected, but has a slight delay before becoming inactive
* Locked case studies are now visible to everyone
* Advanced analytics are hidden (you keep basic view counts)
* AI generation credits reset to the Free tier limit
* AI Summaries are no longer visible

## Can I resubscribe?

Yes, you can upgrade back to Pro at any time. If the founding member offer is still available, you'll get founding member pricing.
